| Issue | Solution |
|---|---|
| Fixtures turning off at intensity higher than 0% |
• Dimming levels are unique to each LED lighting fixture and LED lamp. Some LED lamps and LED fixtures may shut off prior to reaching 0% intensity. • Determine the minimum dimming level for your fixtures by manually adjusting the intensity using the + or - buttons located at the bottom of the fixture. |
| LCD is not illuminated | • Confirm wiring per installation guide. Input field wires (wires installed into the transformer) must be wired to dimmer 12 V black "in" wires. • Confirm transformer is powered on (minimum 11 VAC). |
| Fixtures not turning on | • Confirm wiring per installation guide. Dimmer 12 V red "out" wires must be connected to field wires (wires installed into the fixtures). • Confirm fixtures are receiving the minimum 11 VAC operating voltage. |
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