Luxor - Troubleshooting Chassis LED Lights

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The internal LED lights located on the CHASSIS of the LUXOR controller will help you identify potential issues in the field or right at the controller.

Follow the steps for viewing the lights on the chassis, then choose from the three links below.

FAQ, Installation, Programming

Step 1

Press lever to the left.

Step 2

Pull facepack outward.

GREEN: Communication Established

ORANGE: Failed Communication

RED: Overload Failure

GREEN: Communication Established

Communication is good between the facepack and the controller.

ORANGE: Failed Communication

ISSUE - Facepack Unplugged

SUGGESTION - Plug in cable and retry

ISSUE -Bad RJ12 cable (facepack cable)

SUGGESTION -Replace cable and retry

ISSUE -RJ11 cable plugged in to wrong connector

SUGGESTION -Verify cable is not connected into WIFI or LAN connectors

ISSUE -Faulty facepack

SUGGESTION -Replace facepack and retry

ISSUE -Faulty CAT5 cable – Luxor Linking sites only

SUGGESTION -Remove CAT5 cable and check LSAT with facepack

RED: Overload Failure

ISSUE - Uppercase – “O”verload. An uppercase “O” overload indicates current far in excess of normal operating current, typically caused by a short circuit from bad field wiring or a bad LED board. This is controlled by a hardware circuit and trips the overload immediately.

SUGGESTION - Test system using a mechanical transformer like the EX or PX transformer.

ISSUE - Lowercase “o”verload. A lowercase “o” overload indicates a current in excess of the rated current, but not as much as the uppercase “O.” For 150- watt transformers the limit is 11 amps, and for 300-watt transformers the limit is 22 amps. For this current to trip the overload, it must be continually above these values for one second. There are most likely too many fixtures on a single transformer.

SUGGESTION - Turn on Luxor using Manual mode at low intensity and gradually increase. MANUAL → ALL LIGHTS →25% (increase 25% view load on activity screen)

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