There are two types of system resets: facepack reset and database reset. The facepack reset simply removes power to the facepack and restarts the firmware. A database reset deletes the entire database to allow the user to start from scratch. All program data is lost during a database reset, but fixture assignments remain intact.
Facepack Reset
- Open the facepack door by pulling on the tab to the right of the facepack.
- Swing the facepack door open.
- Locate a paper clip, pen tip, or other small-point tool.
- Locate the reset button on the back of the facepack on the lower left-hand side (open hole)
- Press and hold the reset button for two seconds using the selected tool.
Database Reset
- From the Home screen, push both the Home button and the Back button simultaneously to bring up the Diagnostics screen.
- Wait two seconds and press the center scroll wheel.
- Navigate to the Clear option and press the scroll wheel.
NOTE: Clearing the database does not erase fixture group assignments
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